Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition in which you received it: unworn, unwashed, with tags attached, and in its original packaging. You will also need your order number or proof of purchase.

How to Start a Return

To start a return, email us at info@classycoboutique.com with your order number and the item(s) you would like to return. Once your return is approved, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back without first requesting a return cannot be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives and contact us right away if an item is defective, damaged, or not what you ordered, so we can evaluate the issue and make it right.

Non-Returnable Items

Gift cards cannot be returned. Items that have been worn, washed, or altered are not eligible for a return.

Exchanges

The fastest way to get a different size or item is to return the item you have and, once the return is accepted, place a new order for the item you want.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund was approved. If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may need additional time to post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@classycoboutique.com.

Order Cancellations

You may cancel your order within 24 hours of placing it by emailing us at info@classycoboutique.com. After 24 hours, your order may already be in processing and can no longer be canceled; in that case you can return it under this policy once it arrives.

Policy Updates

Last updated: October 8, 2026.

Contact Information

Store Name: ClassyCo Boutique
Company Name: JSP E-COM
Company Number: 71562141
Company Address: Citroenvlinder 58, 7534 LA Enschede, Overijssel, Netherlands
Email: info@classycoboutique.com

Customer Service Hours
Monday to Friday: 9am - 6pm (EST)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.