FAQs

Orders & Shipping

How long does delivery take?
Total delivery time is 6–12 business days: 2–3 business days to process your order plus 4–9 business days in transit. Delivery times are estimates. See our Shipping Policy for details.

How much is shipping?
Shipping is free on every order within the United States.

Do you ship internationally?
No, we currently ship within the United States only.

How can I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking number.

Sizing

How do I find the right size?
Every sized product has a size chart on its product page, with measurements in inches. We recommend comparing the chart with a similar item you already own. If you are between sizes, we generally suggest sizing up.

Returns & Refunds

How long do I have to return my order?
You have 30 days after receiving your item to request a return.

How do I start a return?
Email us at info@classycoboutique.com with your order number, or use our Contact page. See our Return & Refund Policy for full details.

Can I cancel my order?
Yes, you can cancel within 24 hours of placing your order by contacting us.

When will I receive my refund?
Approved refunds are issued to your original payment method within 10 business days after we receive and inspect your return.

What if my item arrives damaged or incorrect?
Please contact us as soon as possible after delivery so we can make it right.

Payments

Which payment methods do you accept?
Shop Pay, Visa, Mastercard, Maestro, Apple Pay, and Google Pay. All prices are in U.S. dollars (USD). See our Payment Policy.

Contact

How can I contact customer service?
Email us at info@classycoboutique.com or use our Contact page. Customer service hours: Monday to Friday, 9am - 6pm (EST); closed Saturday and Sunday. We aim to respond to your inquiries within 24 hours.

Company Information

Store Name: ClassyCo Boutique
Company Name: JSP E-COM
Company Number: 71562141
Company Address: Citroenvlinder 58, 7534 LA Enschede, Overijssel, Netherlands
Email: info@classycoboutique.com